iVend Retail: AN INTEGRATED OMNICHANNEL RETAIL SOLUTION
iVend Retail is an omnichannel retail management solution from CitiXsys Technologies, empowering retailers to better manage their enterprise operations. As an end-to-end suite of retail applications, iVend Retail covers everything from POS to back office to head office operations. An iVend Retail setup can range from a single store to geography-spanning multi-store environment with complete integration of day-to-day store operations. iVend Retail automates entire retail processes, virtually eliminating paperwork.
iVend Retail Management Suite
iVend Retail is a unique end-to-end omnichannel suite that consists of several integrated modules including iVend Enterprise, iVend Loyalty, iVend eCommerce, iVend Mobile, iVend Passes and iVend Reporting & Analytics, making it the right choice for modern retailers of any size.
iVend Enterprise is the core of the iVend Retail solution – the central repository from where master data is disseminated across the business, all the transactions get accumulated and the database gets maintained. It is also the module which optimizes inventory availability and therefore sales potential, and provides the integration necessary for the customer experience across all channels.
iVend POS is an enterprise class point of sale system trusted by thousands of retailers in 46 countries. It powers brick and mortar stores as a full service, point of service solution and includes functionality like loyalty integration, inventory management, merchandising and even offline operations. iVend Retail POS also enables retailers to maximize sales, gross margin and profits by achieving every possible sale using inventory anywhere in the retailer’s network, even when it is a long way from the customer.
iVend Mobile POS
iVend Mobile POS is a full function Mobile POS App running on iOS or Android platforms. The mobile devices are connected to iVend Enterprise or to the iVend Store depending on preference and circumstances. iVend Mobile provides access to all core point of sale and customer service functionality. This means shoppers can be helped wherever they are in the store either by answering their questions about products and stock levels or by processing their transactions quickly and efficiently.
The iVend eCommerce module is a feature rich eCommerce and mCommerce platform that allows retailers to easily launch new sales channels in different countries or replace existing eCommerce engines with advanced functionality and a better customer experience.
As an integrated part of the omnichannel suite, iVend eCommerce extends a retailer’s reach by taking his business online. Besides powering the retailer’s brand presence online, iVend Ecommerce also integrates the suite’s points-and-reward management application.
iVend Loyalty is a points and reward application designed to significantly improve customer acquisition, engagement and retention to develop long lasting loyalty. This is done by using customer insights gained from the data to build the “offers” that work best for customers. iVend Loyalty allows reward programmes to be configured effortlessly and executed on iVend Retail itself. This adds tremendous value to any retail business who wishes to get high repeat customers.
iVend Passes is an electronic service for digital gift cards, coupons, loyalty rewards, sometimes known as digital wallet. iVend Passes allow you to market to your customers in more imaginative ways and at lower cost. It is a platform for deploying Digital Passes on Apple Wallet and Android devices. iVend Passes is provided as a cloud based, subscription service that integrates seamlessly with your point of sale and other channels. iVend Passes have the advantages of geo-tagging stores and outlets, periodic notifications about expiring coupons, and incorporate several languages into one iVend Pass.
iVend Reporting and Analytics
iVend Reporting and Analytics is a comprehensive suite of reporting and analysis capabilities including customizable dashboards and reports, to provide timely and actionable information to Operations teams across channels. Seamlessly integrated into iVend Retail, iVend Reporting and Analytics leverages transactional data of the overall retail environment to generate context-specific detailed insight, which is functional and actionable.